“You can do anything, but not everything” ~David Allen
Are you locked into a monthly contract when you sign up for a Social Media Management package? While we do contract monthly, you can stop at any time without penalty. We do not prorate fees if you stop mid-month but we will cancel the contract without question on the last day of the month.
How do you decide which networks to use? Each package includes Facebook and Twitter and depending on the package you purchase, you can add sites of your choice. We are happy to make recommendations based on your keywords and operating niche but in the end, the decision is yours.
Is it possible to add more networks to the Premium package? You bet! Additional fees will be added but we can definitely add more platforms and even individual link building services.
How do you attract links with this service? There are two ways we do this, one is by promoting your content across social networks and to key influencers and the other is by selected link building techniques. How we work depends on the package you purchase.
Do you guarantee shares, likes, links and retweets? We do everything we can to promote your content and news but in the end, we cannot guarantee what others will do with it. From our experience, the better the content, the better the shares, and links.
How do you determine what topics we should write about? Your dedicated social media virtual assistant (SMVA) works in your niche every day and becomes familiar with what is trending. If a trend is out there, they notice and suggest it to you. In addition, keyword alerts are set and bring back leads and sources your SMVA will turn over.
Will I be able to contact my social media virtual assistant with ideas and questions? You will! You will be assigned a dedicated SMVA that you will get to know and will know you. Emails sent will be responded to within 24 hours and if your SMVA is offline for any reason during business hours, someone else will cover the account.
Will services be rendered daily? Your social media virtual assistant will work Monday through Friday between 8:30 am – 5 pm EST and will execute services based on the package you select. All link building and social media services are spread over the business day unless otherwise contracted.
Can you set up profiles on social media sites we do not belong to? Yes, we offer this as an add-on service. Claiming your business on top social media sites is a smart way to claim your business name and build a credible link profile. You might not use a particular platform today but may change your mind tomorrow. Having an established profile means you get the name, not someone else.
Do we have to use the social networks listed here? No! What we listed are the most common social networks and based on our experience, some of the best for interaction. If you have a site you’re familiar with and want to use, we will.
Do you offer a discount on the Link Sources service if we are clients of the Social Media Management (SMM) service? Yes, we do offer a one-time discount off our Link Sources service for current SMM clients.
Is there a set-up fee to initiate the Social Media Management service? If we have to open an account on a social media site for you, then yes, there is a $25 per network fee charged. If you already belong to the networks, there is no setup charge. We charge a $19 consultation fee if you want to brainstorm a marketing outline prior to signing a contract with us. If you decide to move forward with the service we’ll deduct the $19 fee from your first month’s payment. If you decide our service is not for you, keep all the information and recommendations we share in the 20-minute consult.
What can you tell me about the Custom Link Building add-on service? This is a dedicated link building service for clients who purchase a Premium SMM package and adds an additional $125 – $175 to the monthly package cost. It is not available for the PRO and PLUS packages. Tactical recommendations are made during our 20-minute consultation.
Can we change networks once we get started? Yes, with 30 days notice we can swap out different networks in your plan. There may be set-up fees if we need to open an account on the social platform.
Do I have to use new content or can my Social Media Virtual Assistant promote pre-published or curated content? Many clients hire us to only promote older content on their blogs as an affordable way to stay in front of your public. So no, what we promote does not have to be “new” content. Reusing old content is also called repurposing content, it is a smart and cost efficient marketing tactic.
Still have questions? Fill out the form below taking care to include all* the information and we’ll be in touch.